By Jason Line
NAID is the National Association for Information Destruction. NAID’s mission is to promote the information destruction industry and the standards and ethics of its member companies. Essentially, they write the book on the rules and regulations regarding how documents are handled and destroyed. NAID members have a strict code of ethics they must abide by in order to remain members.
- Members shall not by any means engage in, nor allow the use of, statements that are false, misleading, incomplete, or likely to mislead consumers or members of the public.
- Members shall respect the confidential nature of the customers’ records and shall maintain appropriate protection to prevent any disclosure of such information except when required by law.
- Members shall uphold and improve the integrity of the industry by affirmations of truth, fairness and professional conduct.
- Members shall not consider or represent general office paper recycling as a form of destruction.
- Members shall provide opportunities for the interchange of experience, opinions and knowledge through meetings, discussions and publications, for the improvement of the industry, and for the benefit of customers.
- Members shall price their services in a manner that accurately reflects the terms of service and pricing as understood by the client.
- Members shall promote the purpose and effectiveness of the information destruction industry by any and all means consistent with the public interest.
- Members shall abide by Federal, State and local laws and regulations.
- Members shall abide by, and be subject to, the By-Laws of the Association.
- Members shall deal fairly with their customers, employees and suppliers.
- Members shall be good corporate citizens by serving the community.
- Members shall be honest, truthful and fair to all concerned.
NAID also provides a complaint resolution process for the general public. If you believe a document destruction company has violated one of the Code of Ethics, you can report the complaint to the Complaint Resolution Council, via the NAID official website.
It’s important to know who is handling your sensitive information. Next time you take your documents to your local destruction facility, check to see if they have a NAID membership certificate.